Privacy Policy

Last Updated: August 2026

At Cook Remodeling & Construction, Inc. ("Cook Remodeling", "we", "us", or "our"), respecting and protecting your privacy is fundamental to our business integrity. This Privacy Policy outlines how we collect, use, maintain, and protect information collected from visitors and clients on our website and through our consultation forms.

1. Information We Collect

We may collect personal identification information from users in various ways, including when users visit our site, fill out a consultation form, request a project quote, or engage with our services.

• Contact Details: Name, email address, phone number, physical property address, and preferred contact preferences.
• Project Details: Information regarding your home renovation goals, estimated budget, home style, and timeline.
• Technical Data: Non-personal identification info such as browser type, operating system, IP address, and general page interaction metrics used exclusively for site optimization.

2. How We Use Collected Information

Cook Remodeling collects and uses personal information for the following purposes:

• To Schedule Consultations: Reviewing project feasibility and contacting you regarding your design-build inquiry.
• To Improve Customer Service: Responding to client service requests and communication needs efficiently.
• To Provide Client Portal Access: Coordinating project updates, schedules, and selections via authorized client management software (Buildertrend).
• Periodic Communications: Sending follow-up communications or updates relevant to your remodeling project or inquiry.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and security practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. We do NOT sell, trade, or rent users' personal identification information to third parties.

4. Third-Party Websites & Services

Our website may include links to third-party partners or client portals (e.g., Buildertrend, Houzz, social platforms). We do not control the content or policies of third-party websites and recommend reviewing their privacy policies upon visiting.

5. Contacting Us Regarding Privacy

If you have questions about this Privacy Policy or our practices, please contact us at: